Shipping policy

Thank you for shopping with Call Me Rose.

Processing Times

As each piece is carefully handmade, orders are typically processed and dispatched within 5 business days. During busy periods, processing times may be slightly longer.

Shipping Within Australia

We currently ship Australia-wide.

Estimated delivery time:

Standard Shipping: 2–8 business days

Delivery times are estimates only and may vary depending on your location and postal service delays.

Shipping Costs

A flat rate shipping fee of $10 AUD applies to all Australian orders.

We offer free standard shipping on orders over $200 AUD.

Shipping costs will be displayed at checkout before payment is completed.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).

Delays

While we do our best to ensure your order arrives on time, Call Me Rose is not responsible for delays caused by postal carriers, weather events, or other circumstances outside of our control.

Incorrect Shipping Information

Please ensure your shipping address is correct when placing your order. We are unable to take responsibility for orders shipped to an incorrect address provided by the customer.